As IT Help Desk Associate, Jonathan is there when you need him, providing in-person and remote IT support for Simplified IT’s clients. He provides alternating on-site support for both High Tech Los Angeles high school and middle school. He also helps other clients through remote check-ins or site visits, documenting new devices and servers, and touching base on any concerns or questions. 

Before joining Simplified IT, Jonathan worked as an administrative assistant for the Greater San Fernando Valley Chamber of Commerce, managing day-to-day office tasks like handling calls, ordering supplies and assisting members. He also took care of monthly billing, sent invoices, registered members for events, and prepared everything for networking breakfasts and other events. Jonathan earned his associate’s degree in Business Administration 2.0 and a certificate in economics from Los Angeles Valley College.

Want to know more about Jonathan and his work at SIC? Read our Q&A with him below:

What makes Simplified IT Consulting different from other companies you have worked with?

What makes Simplified IT Consulting different is that everyone truly enjoys what they do, which creates a positive and motivating environment.

What do you wish people knew about Simplified IT Consulting?

I wish people knew how friendly and supportive the team is here. We work hard to help our clients, but we also create a positive, comfortable environment where everyone is willing to help each other out. It’s not just about fixing tech issues — it’s about building good relationships.

What’s your favorite part about working for Simplified IT Consulting and/or helping clients or coworkers?

My favorite part about working at Simplified IT is the environment and the people I work with. I really enjoy my time at the office because it never feels like work and I never feel stressed — we’re always having laughs and enjoying food together. It’s also my favorite place because I feel like I’ve grown a lot as a person since I started here. I’m grateful to have such great mentors and friends.

How have you helped  “save the day”  for a client?

I feel like every time I help someone, it’s “saving the day” in a way. Even if the issue is minor, people really appreciate it. Clients come to us because something is slowing down their workflow or causing frustration, and when I’m able to help, they feel relieved.

What is your favorite thing about the Woodland Hills area? Do you have a favorite restaurant or any local places you love to go after work?

I really enjoy the drive to Woodland Hills. It’s a beautiful area. I don’t have a favorite food spot yet, but I’m still discovering all the places to eat there.

What do you like to do when you’re not working?

When I’m not working, I enjoy playing video games with friends on the weekends or after work. I like building my Gundam model kits, collecting figures, and visiting toy stores when I can. I also enjoy going to the shooting range and going out to eat.

What’s a fun fact you think people might not know about you?

A fun fact about me is that I used to have a squirrel as a pet.