Blogs

Small- and medium-sized business owners have a lot to do. Aside from managing their staff, exploring new opportunities for growth, and keeping clients happy, they have to oversee investments in new technology. Being busy, they can easily commit mistakes when choosing the right IT solution. Here’s a list of common IT investment missteps that owners

Technology enhances daily business activities by speeding up production processes, making customer encounters better, and keeping business data safe. However, it can also become a stressful and expensive problem when it doesn’t function well. When IT solutions underperform, it causes a rippling effect on a company’s productivity and efficiency. Small businesses are especially susceptible due

Current trends show that personalized interactions help establish a business’s persona or identity with prospective customers. This makes the business more relatable and therefore more attractive to more consumers. To use this opportunity properly, social media managers should know how to keep their wits together, especially in the face of negativity online. Read on to

We’ve come to rely on our smartphones to help complete daily tasks, and this has resulted in the need to recharge our phones multiple times a day. But when you’re far from your charger, public charging kiosks can seem like a good substitute. However, this can lead to an incident of “juice jacking.” If this

A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems. When an operator asks a client for permission to put them

Data breaches can happen to any company at any time. Earl Enterprises, parent company of food chains Buca di Beppo, Earl of Sandwich, and Planet Hollywood, experienced a 10-month breach of their payment system where the credit card and debit card information of two million users were stolen and sold on the dark web. Similarly,

Manually managing appointments is a frustrating time-waster, especially when you factor in last minute cancellations and no-shows. With Bookings, you can let clients find available times for themselves and even have them automatically receive booking confirmations and timely appointment reminders. Here are more ways in which this simple app can tremendously help your business out:

The modern business uses data in almost every aspect of its operations. Without immediate and constant access to it, a business will come to a grinding halt. What’s more, in the event of a disaster, it risks losing valuable data if it doesn’t have a backup strategy in place. Here are four data backup solutions

Over the last few years, different versions of ransomware have sprung up, all aimed at extorting money from your business. Before you even consider paying for the release of your data, the first thing you must always check is if there’s a free cure for the ransomware that infected your systems. The state of ransomware

Over 92% of internet users turn to Google when they need to search something online. The high demand drives Google to constantly strive to improve functionality and its users’ search experience. To that end, Google decided to make mobile search its top priority. Find out why and what that means for your business.’ Google search