Modern enterprise technology consists of a dizzying combination of cloud services, in-house servers, and game changers like automation, smart systems, and big-data analytics. All these together have a profound impact on customer experiences, employee productivity, and cost efficiency alike, hence the need for a technology roadmap that’s adaptable to change and built for the long haul.
#1. Identify your business goals
You’ll often hear certain new technologies being described as disruptive. That’s because they have the power to make or break a business. Given that every new system presents unique challenges and opportunities, it’s never been more important to put technology alignment first. This starts with identifying your strategic objectives, such as the financial or operational impact you hope to achieve. With a clear overview of your goals, there’s less risk of going off tangent and investing in solutions that don’t deliver results to your company.
#2. Plan for unexpected change
Businesses that only focus on immediate needs might end up paying more in the long run and suffer lower returns on investment. At the same time, the constantly evolving technology landscape demands some flexibility. That’s why you need to build a good foundation for your IT infrastructure that lets you add or remove new features, services, and solutions as your business requirements and goals change.
#3. Define your operational priorities
When it comes to implementing new technologies, it’s usually best to start with the result in mind and work your way backward. This involves laying out the steps involved in achieving your goals. For example, if your goal is to migrate all your documents to the cloud, you’ll need to think about which data to move first and when you should conduct the migration. Then, consider how processes will be affected during the migration and provide customers with a way to report issues with the cloud platform.
#4. Weigh out the risks and rewards
Implementing any system comes with risks and rewards, and it’s hard to be innovative without adding too much risk to your operations. For example, a poorly planned migration from in-house servers to cloud data centers may leave your data vulnerable while it’s in transit. You’ll need to mitigate these risks and measure the costs of doing so before you execute your plan.
#5. Review, rinse, and repeat
Your technology roadmap is only as effective as it is up to date. If it’s not regularly reviewed and tested, then it’s not worth the paper it’s printed on. Preparing a technology plan is not a one-time event; it’s a dynamic document that will need regular revision to adapt to changing business needs and evolving technology. Don’t worry about getting everything right the first time around — that’s not going to happen. Instead, focus on building a culture of continuous improvement that adds value throughout your organization.
If you’re looking for help developing your technology roadmap, schedule a free consultation with Simplified IT Consulting today. Our experts will assess your processes and systems, and recommend solutions and services that drive your business forward.
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